Privacy Policy

1. Overview

At Smart Kidooz, we care deeply about protecting your family's privacy. This Privacy Policy describes how we collect, use, and share information when you visit and purchase from our store. We comply with child online safety laws (such as COPPA and GDPR) and are dedicated to providing a safe environment.

2. Information We Collect

To complete your orders, we collect standard customer registration information:

• Profile Details: Your name, email address, password, and mobile number.
• Transaction details: Billing addresses and payment order IDs (payment routing is processed directly by Razorpay secure gateways).
• Child's name/nickname (optional): For personalizing dashboard badges and tracing sheets.

3. How We Use Information

We use your information exclusively to:

• Fulfill orders and send you the digital download links.
• Provide customer support (resolving file format or download queries).
• Track children's points, levels, and badges on their learning dashboard when they upload worksheets.
• Improve our site layouts, kits, and overall services.

4. Child Safety and Compliance

Our services are co-managed by parents and educators. We do not knowingly collect personal information directly from children under 13.

If a child uploads a completed worksheet to their profile, it is monitored by the parent account. We recommend that kids use nicknames or parent-assigned profiles. No photos or unencrypted files containing identifiable childrens' data are shared publicly.

5. Data Security

We protect your profile database using robust Supabase and PostgreSQL encryption methods. Payment details are handled securely by Razorpay, so we never store or process credit/debit card numbers on our servers.

6. Contact Us

If you have questions, comments, or concerns about your data, please contact us immediately at support@smartkidooz.in.